American Express Work From Home – immediate hire

Remote, USA Full-time
American Express is a globally recognized leader in financial services, committed to providing outstanding customer experiences. We are currently looking for passionate individuals to join our team as Work-From-Home Customer Service Representatives. Job Description: As a Customer Service Representative, you will be responsible for assisting American Express customers by providing exceptional service, answering inquiries, and resolving issues in a professional and timely manner. Key Responsibilities: • Handle inbound and outbound customer interactions via phone, chat, or email. • Provide solutions to customer inquiries related to accounts, billing, payments, and card services. • Deliver personalized recommendations and support to enhance the customer experience. • Maintain a positive and professional demeanor while adhering to company policies. • Accurately document customer interactions and follow up as needed. Qualifications: • Previous customer service experience preferred (call center, hospitality, retail, or banking experience is a plus). • Excellent communication and problem-solving skills. • Ability to work independently in a remote setting with minimal supervision. • Proficiency in basic computer skills and multitasking. • High school diploma or equivalent required; additional certifications are a plus. Benefits: • Competitive pay with performance-based incentives. • Flexible work-from-home schedule. • Health, dental, and vision insurance options. • 401(k) retirement plan with company match. • Paid training and career growth opportunities. How to Apply: If you are eager to join a dynamic team and work remotely with a reputable company, apply now! Click the link below to submit your application. Apply tot his job
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