Application Support Consultant

Remote, USA Full-time
About the position Responsibilities • Understand operational business processes and opportunities across Global Sourcing, Supply Chain and Sustainability • Work on fallout error support, correction and reconciliation • Identify, own, and drive defect resolution tied to end-user issues or error fallout • Receipt of knowledge transfer, documentation and training from the Quality/Test team on defect fixes, new enhancement or new technology tools in advance of transition to steady-state support • Create and deliver training to end-users as needed Requirements • Bachelor's degree or relevant work experience • Experience in inventory planning and inventory planning tools • Experience in SAP application suites (S4 HANA, Ariba, IBP, CAR, MDG) • Experience in participating on cross functional teams with understanding of how business and technical requirements interweave to create product solutions • Ability to manage and balance business and technical requirements • Experience in communicating (written and spoken) highly technical, multi-faceted solutions to business partners / end-users in a simple, understandable manner • Experience in troubleshooting and analyzing issues • Organized with an ability to manage competing priorities • Experience using Google G-Suite Applications and Microsoft Office Applications Nice-to-haves • Master's degree • Good team player, well organized and self-starter • Ability to work independently and within a team in a fast-paced environment • Strong interpersonal communication skills with ability to multitask Benefits • Hybrid work environment with defined work location • Diversity and inclusion initiatives • Opportunities for professional development and training Apply tot his job
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