Burn Clinical Specialist

Remote, USA Full-time
At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care). Position Summary: Vericel Burn Clinical Specialists partner closely with their regional team member(s) to support surgical case management for Vericel Burn Care products. The Burn Clinical Specialist’s responsibilities include providing Burn Center guidance, training, support, and input for optimal utilization of Vericel Products with appropriate patients. These Specialists utilize their clinical expertise to influence sales within each of our Burn Centers (UCI, Torrance, UCSD, Arrowhead, UCLA West Valley, LA County, Bakersfield Memorial, Santa Clara, Community Regional Medical Center). Position Scope: • Serve as the clinical expert in sales opportunities in partnership with the team. • Execute clinical education programs for priority/target accounts that promote knowledge, increase product product utilization, and increase account revenue. • Metric: Quarterly training for new Burn Center staff. • Train and support all applicable Burn Center staff within region including ability to: • Convey product information as a part of the portfolio training presentations. • Convey information regarding procedures appropriate for Epicel® (cultured epidermal autografts)/NexoBrid® (anacaulase bcdb). • Convey information regarding supplies used with Epicel/NexoBrid. • Expand product use and awareness through customer engagement. • Be an integral part of the Vericel team, working closely with Sales, Marketing and Medical Affairs to identify, report, and advise of customer needs, product performance and potential sales opportunities i.e., case planning & extra grafts. • Meets quarterly with RSD to review Performance, target account progress, and competitive landscape. This performance update to include customer needs, product performance, sales opportunities, and CRM call activity. • Maximize time in field; expected to meet and exceed expectations for consistent account presence. Expectation to be in targeted accounts quarterly (balanced with cases). When not in cases the expectation is to have live presence in 2 accounts weekly. Qualifications: • Bachelor’s or master’s degree. • 2+ years of experience with the care of severe burn patients. • Experience with hospital operating room environments. • A professional approach that sees patient welfare as the highest priority, with a strong drive to connect our products and services with every patient who will benefit. • Expertise and personality to quickly earn trusted advisor status with key accounts and stakeholders, including top burn experts. • Strong clinical and scientific acumen, particularly in burns or wound care, with ability to leverage top burn experts and support staff. • Ability to thrive in a cross-functional team. Preferred Qualifications: • Continuous training on technical and product knowledge. • Continuous focus on development of personal and interpersonal skills, such as teamwork, time management, listening, trust and integrity, and work/life balance. • Strategic agility: ability to align individual business strategy with corporate goals, keen business acumen, problem solving, being innovative and thinking big picture. • Drive for results: appropriate resource utilization, focus on fundamentals, utilize established best practices, leverage internal support, and take risks. • Professional courage: respectfully challenge physicians, embrace difficult conversations, bring solutions, seek feedback, take accountability and ownership of your actions and results. • Managing change: adapt to changing business needs, anticipate questions and challenges, deal with ambiguity, be open and transparent with your customers and your team, integrate into your customers’ practice. • Must manage significant regional travel demands. Why Vericel? • Cutting-Edge Science: Work with a leading regenerative medicine product that is transforming patient care. • Career Growth: Be a part of a growing organization with opportunities to expand your impact. • Collaborative Culture: Work alongside a team of dedicated professionals who are passionate about improving lives. The total annual compensation for this position, including base salary and target commission, ranges from $120,000 to $160,000. EEO Statement All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer. Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state. Apply tot his job
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