Client Service Representative

Remote, USA Full-time
Alera Group is looking for a Client Service Representative to join their team. This role involves reviewing and processing insurance policies, managing documentation, and delivering exceptional customer service to clients. Responsibilities Review and process policies, endorsements, and audits, coordinating endorsement requests with insurance carriers to ensure accuracy and compliance Manage insurance documentation and reporting, including issuing certificates of insurance, ordering MVRs and FR-19s, and updating driver information Deliver exceptional customer service, responding promptly and thoroughly to client requests and maintaining strong client relationships Skills High School Diploma Minimum of 1+ years of commercial lines account management Property & Casualty License Required Benefits Medical Dental Life and disability insurance 401k Generous paid time off Much more Company Overview Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most. It was founded in 2017, and is headquartered in Deerfield, Illinois, USA, with a workforce of 1001-5000 employees. Its website is
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