**Customer Experience Ambassador at blithequark**

Remote, USA Full-time
Are you passionate about delivering exceptional customer experiences and making a lasting impact on the lives of others? Do you thrive in a fast-paced retail environment where no two days are ever the same? If so, we invite you to join our dynamic team at blithequark as a Customer Experience Ambassador. As a key member of our customer-facing team, you will be responsible for modeling and delivering a distinctive and delightful customer experience that exceeds our customers' expectations. **About blithequark** At blithequark, we are committed to making a positive impact on the lives of our customers and the communities we serve. As a leading provider of innovative products and services, we strive to create a workplace culture that is inclusive, supportive, and empowering. Our team members are the heart of our organization, and we are dedicated to providing them with the training, resources, and opportunities they need to succeed. **Key Responsibilities** As a Customer Experience Ambassador at blithequark, you will be responsible for: * Engaging customers and patients by greeting them and offering assistance with products and services * Resolving customer issues and answering questions to ensure a positive customer experience * Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience * Providing customers with courteous, friendly, fast, and efficient service * Recommending items for sale to customers and recommending trade-up and/or companion items * Registering customer purchases on assigned cash register, collecting cash and distributing change as requested * Processing voids, returns, rain checks, refunds, and exchanges as needed * Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records * Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader * Implementing Company asset protection procedures to identify and minimize profit loss * Ensuring compliance with state and local laws regarding regulated products * Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise * Assisting with separation of food items and product placement as specified by policies/procedures * Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products * Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance * Complying with all company policies and procedures; maintaining respectful relationships with coworkers **Essential Qualifications** * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours **Preferred Qualifications** * Prefer six months of experience in a retail environment * Prefer to have prior work experience with blithequark * Prefer to be fluent in reading, writing, and speaking English (except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced retail environment * Strong problem-solving and conflict resolution skills * Ability to work effectively in a team environment * Basic math skills and accuracy with handling cash and operating a cash register * Ability to lift up to 25 pounds and stand for long periods of time * Basic computer skills and knowledge of store systems and equipment **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to providing our team members with the training, resources, and opportunities they need to succeed. As a Customer Experience Ambassador, you will have the opportunity to: * Attend training and complete PPLs requested by Manager or assigned by corporate * Participate in ongoing training and development programs to enhance your skills and knowledge * Take on additional responsibilities and leadership roles as you grow and develop in your career * Receive competitive compensation and benefits, including a salary range of $15 - $17.5 per hour **Work Environment and Company Culture** At blithequark, we strive to create a workplace culture that is inclusive, supportive, and empowering. Our team members are the heart of our organization, and we are dedicated to providing them with a positive and productive work environment. As a Customer Experience Ambassador, you will have the opportunity to work in a dynamic and fast-paced retail environment where no two days are ever the same. **Compensation, Perks, and Benefits** At blithequark, we offer a competitive compensation package, including a salary range of $15 - $17.5 per hour. We also offer a range of benefits, including: * Medical, dental, and vision insurance * 401(k) retirement plan * Paid time off and holidays * Opportunities for career growth and advancement * A positive and supportive work environment **How to Apply** If you are passionate about delivering exceptional customer experiences and making a lasting impact on the lives of others, we invite you to apply for the Customer Experience Ambassador position at blithequark. Please visit our website at [insert website URL] to apply online or click on the link below to apply directly to this job. We are an equal opportunity employer and welcome applications from diverse candidates. We will consider employment of qualified applicants with arrest and conviction records. Apply for this job
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