Customer Relationship Management Specialist

Want Your Data Skills to Change Lives? Allies in Youth Development is growing, and they are looking for a Database Program Analyst who wants their work to matter. This role sits at the intersection of data, storytelling, and impact. If you love making systems work better, turning information into insight, and supporting a mission that serves vulnerable children around the world, this may be the opportunity you’ve been waiting for. Why This Role Is Different At Allies, data isn’t just data. It tells the story of generosity and builds donor trust. It helps reach more children with mentorship, education, and hope. As a Database Program Analyst, you will be the go-to expert for our CRM (Bloomerang), ensuring donor, volunteer, and program data is accurate, actionable, and aligned with strategy. You’ll help teams across the organization make better decisions, and help Allies grow its impact globally. What You’ll Do You’ll serve as the bridge between systems and people, supporting: • CRM ownership & optimization – Bloomerang administration, data hygiene, segmentation, and governance • Campaign & event support – targeted lists, engagement tracking, and performance insights • Reporting & analytics – dashboards, KPIs, and leadership-ready insights • Cross-functional partnership – supporting fundraising, communications, events, and programs with smart data use • Enablement & training – helping teammates use data confidently and effectively Who We’re Looking For You don’t need to know everything, but you should be curious, organized, and mission-driven. • Hands-on CRM experience (Bloomerang strongly preferred) • 2+ years in database management, CRM analytics, or marketing operations • Strong Excel / Google Sheets skills and comfort with reporting • Experience supporting email or digital campaigns with data • The ability to translate data into insights for non-technical teammates • Nonprofit experience is a strong plus, but not required if you bring the right mindset. Location & Compensation • Remote role, with monthly onsite collaboration at the Mansfield, TX headquarters • Salary range: $50,000–$60,000 (commensurate with experience) Why Allies Every day, Allies works to empower orphans and vulnerable children around the world through mentorship, education, and sustainable support. The work you do in this role will directly strengthen donor relationships, improve organizational effectiveness, and help more children thrive. Learn more about the mission at AlliesYouth.org Apply tot his job