**Customer Service Advocate - Work from Home Opportunity at blithequark**

Are you a customer-centric individual with a passion for delivering exceptional service? Do you thrive in a dynamic, fast-paced environment where no two interactions are ever the same? Look no further than this exciting opportunity to join blithequark as a Customer Service Advocate - Work from Home. As a Customer Service Advocate at blithequark, you will be the face of our company, representing our values and commitment to customer satisfaction. You will be responsible for providing top-notch service to existing customers, engaging in consultative conversations, and processing transactions to ensure customers' needs are met. If you're a motivated, results-driven individual with a knack for building relationships and driving business growth, we want to hear from you. **About blithequark** blithequark is a leading provider of innovative solutions and services that empower individuals and businesses to thrive in today's fast-paced world. Our mission is to deliver exceptional customer experiences, foster meaningful relationships, and drive growth through strategic partnerships. As a Customer Service Advocate at blithequark, you will be part of a dynamic team that is passionate about making a difference in the lives of our customers. **Responsibilities** As a Customer Service Advocate at blithequark, your key responsibilities will include: * Responding to customer inquiries via inbound and outbound service and sales telephone interactions to address a variety of customer inquiries, including: + Processing payments + Resolving billing issues + Policy changes requests + Completing new insurance applications * Reviewing customers' current insurance needs while engaging in consultative conversations, making recommendations that address their needs, and promoting business growth and goal achievement with competitive, industry-leading life insurance and other financial products * Handling customer inquiries in a positive and professional manner consistent with compliance and regulatory requirements * Obtaining and maintaining multi-state licenses, including passing state insurance agent licensing within approximately three weeks of hire and obtaining appointments in 39 Company-designated states within approximately the first five to seven weeks of employment * Performing other duties as assigned * Complying with all policies and standards **Qualifications** To be successful as a Customer Service Advocate at blithequark, you will need to possess the following qualifications: * High School Diploma or GED (Required) * 1-2 years of Customer Service experience (Required) * Demonstrated contact center experience and knowledge considered a plus * Demonstrated life insurance industry experience and knowledge considered a strong advantage * Proven ability to be a Customer Service Advocate with the ability to discuss information in a customer-friendly manner * Proven strong and accurate business English, verbal and written communication skills (grammar and spelling) * Proven excellent listening skills * Proven ability to multitask * Demonstrated strong bilingual competency considered a plus (English and Spanish) * Demonstrated strong service acumen and sales focus with the ability to offer additional products that will fill the insurance needs of the customer * Excellent PC, data entry, and word processing software skills * Able to obtain a Life and Health Insurance License. Upon Hire (Required) **Work Setting/Position Demands** As a Customer Service Advocate at blithequark, you will work in a remote setting, remaining in a stationary position for long periods of time while working at a desk, on a computer, or with other standard office equipment. You will require: * The ability to verbally communicate and exchange accurate information to customers and associates on a regular basis * Visual acuity to read and interpret a variety of correspondence, procedures, reports, and forms via paper and electronic documents * The ability to prepare written correspondence, reports, and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis * The ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions * Substantial movement of wrists, hands, and fingers for continuous computer work * Extended hours required during peak workloads or special projects/events **Travel Requirements** None **Why Join blithequark?** As a Customer Service Advocate at blithequark, you will enjoy a range of benefits, including: * Competitive compensation and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Flexible work arrangements, including remote work options * Access to cutting-edge technology and tools * Opportunities to make a meaningful impact on the lives of our customers **How to Apply** If you're a motivated, customer-centric individual with a passion for delivering exceptional service, we want to hear from you. Apply now to join our team as a Customer Service Advocate - Work from Home at blithequark. Apply Job! Apply for this job