Customer Service Representative

Remote, USA Full-time
Green Lawn Fertilizing is the #1 locally owned and operated lawn care company in the PA, NJ and DE tri-state region. The Customer Service Representative will be responsible for providing excellent customer service, handling a high volume of phone calls, and performing general office duties. Responsibilities Receiving 100+ phone calls per day, per office associate Collection Calling Multi-Tasking Excellent customer service skills Desire to learn new things Strong work ethic General office duties including photocopying, faxing, mailing, scanning, email, excel reports, filing…etc Provide First Call Resolution and every touch point Commitment to provide a 5-Star service to every Customer Skills High School Diploma or equivalent Knowledge of Microsoft Office Software Problem Solving Critical Thinking Excellent Communication Skills Good Grammar Detail Oriented with High Level of Accuracy Time Management and Organizational Skills Great/Positive attitude Displays great teamwork Must be able to commute to West Chester, PA for in-office days Benefits 401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Parental leave Professional development assistance Referral program Vision insurance Company Overview Green Lawn Fertilizing is a local lawn care and pest control company servicing PA, NJ, & DE tri-state region. It was founded in 2004, and is headquartered in West Chester, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is
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