Customer Supply Chain Manager

Job Description: • Lead the CPFR process with customers i.e. Walmart/Target/Ulta to drive high in-stock rates, accurate forecasts, and strong OTIF performance. • Monitor and analyze system, including Walmart Retail Link, Luminate, and supply chain dashboards to track sales, inventory, and replenishment trends. • Develop and communicate weekly demand and inventory insights to internal teams and Walmart partners. • Align with Demand Planning, Sales, and Operations to ensure forecast accuracy for core and promotional items. • Manage new item setups, modular transitions, and promotional events to ensure smooth execution and supply continuity. • Identify risks in supply and demand, recommend corrective actions, and communicate potential service impacts early. • Track and improve key metrics: forecast accuracy, inventory health, OTIF, and weeks of supply. • Partner with Logistics and 3PL providers to ensure timely shipments and issue resolution. • Support continuous improvement initiatives across planning and replenishment processes. Requirements: • Bachelor’s degree in supply chain, Business, or related field. • 3+ years of experience in demand planning, replenishment, or customer supply chain — ideally supporting Walmart. • Proficient in Walmart systems (Retail Link, Luminate, NOVA, Decision Support, SQEP, or Replenishment Tools). • Strong analytical and Excel skills; experience with data visualization tools (Power BI, Tableau) preferred. • Excellent communication and relationship management skills. • Ability to manage multiple priorities in a dynamic, fast-paced retail environment. • Experience in Beauty, CPG, or Retail industries a plus. Benefits: • Competitive salary and benefits package. • Opportunities for professional growth and development. • Employee discounts on Pacifica Beauty products. • A supportive and inclusive work culture that values diversity, creativity, and innovation. • Meaningful work that makes a positive impact on people and the planet. Apply tot his job