DevOps Engineer

Veriforce is seeking a DevOps Engineer to be a key member of the Veriforce software development team, working to deploy, monitor, and operate our software across key production systems that serve tens of thousands of customers. Your work will have a strong impact on user experience, customer satisfaction, and company growth. We work in an agile environment utilizing modern tools such as AWS, Terraform, Kubernetes and Ansible. The ideal candidate will be experienced, organized, positive, driven, and a team player. What that means day-to-day: ESSENTIAL DUTIES AND RESPONSIBILITIES Provide technical thought leadership in collaboration with Architecture and Engineering Design, implement, and maintain infrastructure as code (IaC) for development, UAT, and production environments. Ability to leverage AI coding assistance (i.e. Copilot) Design, implement and maintain observability and monitoring solutions and monitor the system health, taking action to maintain up-time and performance SLAs, including on-call rotation Design, implement, and maintain continuous integration (CI) and delivery (CD) systems and advise development teams on code and implementation to increase application resiliency, operability, and best practices. AI assisted coding will be leveraged wherever possible. Management of containerized workloads. Deploying application servers hosting APIs and Model Context Protocol (MCP) servers and clients. Design, implement, and maintain Kubernetes clusters with advanced configuration and features Design, implement, and maintain Kafka clusters with advanced configuration and features Identify points of failure with ability to recommend and implement solutions in our infrastructure What you’ll need to be successful: Education level - Bachelor’s degree (B.A. or B.S.) preferable Years of Experience – 3+ relevant experience in Dev Ops in a SaaS environment Expertise in distributed systems including load balancing, data storage, distributed messaging, and distributed databases Expertise in software configuration management (SCM) and tools like Chef, Puppet, Ansible or similar Expertise in cloud platforms, primarily AWS AWS PaaS tools: ECS, EKS, EC2, VPC, ELBs, S3, WAF, Parameter Store, SNS, SQS, SES, IAM, Lambda, CloudWatch, CloudFront, and more. Expertise in automated deployment methodologies that support CI/CD/CM using Git, Jenkins or GitHub Actions preferred Experience with managing infrastructure via IaC. Usage of AI agent assistance (i.e. Copilot) is a strong plus. Experience with source controls systems (i.e. GitHub, Bitbucket) and IaC collaboration tools. Experience configuring and administering Kubernetes clusters using advanced features including non-standard networking, storage classes/claims, name spacing, and multiple node groups Experience configuring and administering Kafka clusters including disaster recovery mechanisms, data loss prevention techniques, and determining topic configuration to right size for demanding and variable loads Experience with Windows and Linux systems and tools Prior professional application development experience with a particular focus on SaaS applications and web development Knowledge of IP networking, including TCP, UDP, firewalls, SSL Knowledge of software engineering and design principles such as design patterns, architectural patterns, CAP Theorem, event driven architecture, and similar Must be security-minded at all levels and adhere to the principal of least privilege Excellent communication and team collaboration skills with ability to approach and describe problems in a structured way and find reliable solutions. What you’ll get in return: We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else! Personal Health & Wellbeing > Integrated mental health & wellbeing support > Vacation – starting at 3 weeks > Wellness Days & Annual Giving Day – an extra to give back to yourself or your community > Comprehensive medical and dental coverage > End of the year, company-wide shut down for you to relax and recharge Future Planning > LinkedIn Learning License for upskilling & development Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Veriforce-Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.