E-commerce Product & Project Lead (Fractional / Contract) - Contract to Hire

Remote, USA Full-time
Goal: Own the launch of a medical supplies e-commerce site (Phase 1: cash only, no insurance yet). You coordinate everything so the founder doesn’t have to. About the Role You will be responsible for translating the founder’s vision into a concrete plan, managing the backlog, and driving an external dev team/designers to deliver a live BigCommerce store integrated with InventorySource. Responsibilities • Define and maintain the Phase 1 roadmap and milestones (MVP scope, launch criteria). • Translate business goals into clear requirements and tickets for developers/designers. • Coordinate work between: • BigCommerce / backend developer(s) • UX/UI designer • QA • Customer support VA (for launch readiness) • Own weekly status updates and risk tracking for the founder. • Prioritize features based on impact to conversion and profitability (pricing, catalog, search, checkout). • Define and document core workflows: • Catalog sync (InventorySource → store) • Order flow (customer → supplier) • Customer account flows. • Define analytics events and funnel tracking needs. • Help select and configure 3rd-party tools (search app, reviews app, email, helpdesk). • Create basic SOPs for order handling, refunds, and customer support. Key Skills & Experience • 5+ years as E-commerce Product Manager / Project Manager (bonus: dropship or medical supplies). • Hands-on experience launching at least 1–2 stores on BigCommerce / Shopify / WooCommerce (BigCommerce preferred). • Strong understanding of: • Catalogs, variants, pricing rules, promotions. • Conversion funnels and checkout UX. • Dropshipping workflows. • Comfortable writing simple specs / user stories and acceptance criteria. • Strong communication: can talk high-level with founder and low-level with devs. • Experience working with remote contractors and agencies. • Data-driven mindset: knows basic GA/analytics and KPIs (AOV, conversion rate, etc.). Apply tot his job
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