**Experienced Claims Customer Service Representative – Automotive Warranty Coverage and Claims Support**

Are you a customer-focused individual with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we invite you to join the dynamic team at blithequark, a leading provider of auto repair coverage solutions. As an Experienced Claims Customer Service Representative, you will play a vital role in supporting our customers and agents, ensuring seamless communication and resolving claims efficiently. **About blithequark** At blithequark, we pride ourselves on being a company that cares about our employees and their future. We empower our team members to lead, drive change, and give back to their communities. Our diverse and dynamic team is dedicated to providing best-in-class auto repair coverage to customers across the country, protecting them from unexpected and costly breakdowns. With a strong entrepreneurial spirit, we offer limitless opportunities for growth and development, making us a top place to work in the industry. **Key Responsibilities** As an Experienced Claims Customer Service Representative, your primary responsibilities will include: * Analyzing information in Vehicle Service Contract and claims system to advise customers of the appropriate benefit amounts * Requesting and distributing internal information to aid the Claims Adjudication Department * Answering phone and email inquiries, providing information and explanations on the various levels of contract coverage, and claims processes * Managing workflow, processing, and completing all requests and documents according to established procedures * Collaborating with management and coworkers in a friendly team environment, utilizing camera usage for training, team meetings, and meetings with management * Maintaining confidentiality of sensitive information and adhering to data entry accuracy standards * Utilizing excellent written and verbal communication skills to communicate effectively with contract holders, agents, dealers, internal staff, upper management, and customers * Proficiently working on a PC, with a working knowledge of MS Office, and the ability to learn new programs quickly * Typing at least 35 wpm and documenting information while discussing claims over the phone **Key to Success** To excel in this role, you will need to possess: * A minimum High School graduate or GED * Strong organizational and customer service skills, with the ability to problem-solve and multitask * Detail-oriented with a high level of accuracy in data entry skills * The ability to maintain confidentiality of sensitive information * Excellent written and verbal communication skills, with the ability to communicate effectively with various stakeholders * Proficient working on a PC, with a working knowledge of MS Office, and the ability to learn new programs quickly * Automotive Service Department experience is preferred, but not required **Benefits and Perks** As an Experienced Claims Customer Service Representative at blithequark, you can expect: * Competitive compensation with full and part-time opportunities * Additional bonus and incentive opportunities * Paid training and upward mobility – we invest in your growth * 401(k) with company match after 90 days of employment * Medical, Dental, and Vision Insurance * Voluntary Life Insurance * Internet Stipend * Casual dress code **Career Growth Opportunities** At blithequark, we believe in empowering our employees to lead, drive change, and give back to their communities. We offer limitless opportunities for growth and development, making us a top place to work in the industry. Our team members have the flexibility to enjoy life outside of work, while also having the tools they need to succeed in their careers. **Work Environment and Company Culture** Our dynamic and diverse team is dedicated to providing best-in-class auto repair coverage to customers across the country. We pride ourselves on being a company that cares about our employees and their future, empowering them to lead, drive change, and give back to their communities. Our work environment is fast-paced, with a focus on teamwork, communication, and problem-solving. **Equal Employment Opportunity** blithequark is proud to be an equal-opportunity employer, celebrating our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. **Apply Now** If you are a customer-focused individual with a passion for delivering exceptional service, we invite you to join our dynamic team at blithequark. Apply now to become an Experienced Claims Customer Service Representative and take the first step towards a rewarding career in the automotive warranty industry. Apply Job! Apply for this job