**Experienced Full Stack Licensed Insurance Representative - Customer Service**

Are you a customer service professional looking to accelerate your career in the insurance industry? Do you have a strong passion for helping others and a knack for resolving complex issues? If so, we invite you to join blithequark as a Licensed Insurance Representative - Customer Service, where you'll have the opportunity to make a meaningful impact in people's lives while working in a supportive and innovative environment. **About blithequark** blithequark is a leading provider of innovative solutions in the insurance industry, dedicated to delivering exceptional customer experiences and driving business growth. Our team is passionate about creating a positive and inclusive culture, where employees feel valued, supported, and empowered to succeed. As a Licensed Insurance Representative at blithequark, you'll be part of a dynamic and collaborative team that's committed to making a difference in the lives of our customers. **Job Summary** We're seeking an experienced Licensed Insurance Representative to join our team, providing exceptional customer service and support to our clients. As a key member of our team, you'll be responsible for responding to customer inquiries, resolving complex issues, and communicating with various stakeholders to ensure a smooth claims process. This is a full-time remote position, offering a competitive salary, comprehensive benefits, and opportunities for career growth and development. **Key Responsibilities** * Connect with customers via phone to file/document claims for accidents * Assist customers with vehicle repairs and rental car arrangements * Communicate with medical providers and insurance entities regarding claims * De-escalate and resolve customer issues as necessary * Track all relevant call information for auditing purposes * Collaborate with internal teams to resolve complex issues and improve customer satisfaction * Stay up-to-date with industry developments and regulatory requirements **Essential Qualifications** * Active Adjuster Insurance License * Minimum 6 months of customer service experience * Strong oral and written communication skills * Logical problem-solving abilities * Ability to type at least 25 wpm * Proficient in using desktop computer systems * Organizational and prioritization skills * Ability to work remotely in a virtual team environment * High School Graduate or GED * Ability to navigate Windows operating systems **Preferred Qualifications** * 1-2 years of experience in the insurance industry * Strong knowledge of insurance products and services * Experience with claims processing and customer service software * Certification in customer service or a related field **Skills and Competencies** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced, dynamic environment * Strong attention to detail and organizational skills * Ability to work independently and as part of a team * Strong customer service skills and a passion for helping others * Ability to adapt to changing priorities and deadlines **Career Growth and Development Opportunities** At blithequark, we're committed to creating pathways for professional development and career advancement. Our team is passionate about helping our employees grow and succeed, and we offer a range of training and development opportunities to support your career goals. Whether you're looking to advance your career in customer service, claims processing, or a related field, we'll provide you with the support and resources you need to succeed. **Work Environment and Company Culture** blithequark fosters a positive and inclusive culture, valuing employees' contributions and well-being. Our team is passionate about creating a high-tech and high-touch environment, where employees feel inspired and supported. We prioritize teamwork and collaboration, creating an environment where employees feel valued and empowered to succeed. **Compensation and Benefits** * Competitive salary based on experience * Comprehensive health benefits, including medical, dental, and vision * Retirement savings plan options * Paid time off and employee wellness programs * Flexible work-from-home arrangements * Opportunities for career growth and development **Why Join blithequark?** Joining blithequark offers a unique opportunity to make a difference in people's lives while working in a supportive and innovative environment. You'll have the chance to gain valuable experience in customer service and claims processing, while advancing your career in a dynamic and growing industry. Our team is passionate about creating a positive and inclusive culture, where employees feel valued and empowered to succeed. **How to Apply** If you're a motivated and customer-focused individual looking to accelerate your career in the insurance industry, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job