**Experienced Seasonal Customer Service Representative – Peak Season Opportunity at blithequark**

Are you a customer service enthusiast looking for a dynamic and rewarding seasonal role? Do you thrive in a fast-paced environment where no two days are the same? Look no further than blithequark, where we're seeking an Experienced Seasonal Customer Service Representative to join our team during our peak season. As a Seasonal Customer Service Representative at blithequark, you'll be the face of our brand, delivering exceptional customer experiences that exceed our customers' expectations. You'll work closely with our Store Manager and Operations Supervisor/Manager to ensure that every customer leaves our store feeling valued, satisfied, and eager to return. **About blithequark** At blithequark, we're passionate about empowering our customers and team members to stay true to their dreams. We believe that every individual deserves a personalized and exceptional shopping experience, and we're committed to making that happen. Our team is dedicated to creating a culture of inclusivity, diversity, and equity, where every voice is heard and valued. **Key Responsibilities** As an Experienced Seasonal Customer Service Representative, you'll be responsible for: * Welcoming all customers with genuine, friendly enthusiasm over the phone, virtual chats, and in person, communicating clearly and concisely by adapting your style to suit the customers' needs, problem-solving, and resolving conflict. * Using all systems to manage customer flow and deliver a Five-Star Customer Service experience. * Maintaining all service vows, including Being Prepared, Welcoming, Meeting the Needs, and Being There for all customers, including operational checklist tasks and meeting customers' emotional and practical needs. * Providing an exceptional service experience to multiple customers at one time and contributing to the store's achievement of Five-Star Customer Service. * Proactively addressing customer concerns with confidence, knowing when to escalate, and partnering with the leadership team. * Communicating how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. * Promoting all alteration services and personalization options. * Maintaining store-standards to support a flawless shopping experience. * Maintaining a high standard of dress to meet the Dress Code policy. * Responding promptly to all customer questions, providing product and service information. * Building and maintaining long-term relationships to meet and exceed customer satisfaction and loyalty. * Engaging in inventory management procedures by processing orders, receiving, and ensuring first-quality standards for all merchandise. * Supporting all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated. * Assisting with all sales promotions and visual updates. * Other duties as assigned. **Physical Demands** While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time. **Education & Credentials** * High school diploma or an equivalent degree or 1-2 years prior retail experience in an apparel, service, or specialty store environment. **Seasonal Benefits** As a Seasonal Customer Service Representative at blithequark, you'll enjoy: * Flexible schedules * 40% merchandise discount * $400 bonus for every referral hired with NO LIMIT* * Competitive hourly pay rates & team bonus * Additional terms and conditions apply **Why Join blithequark?** At blithequark, we're committed to creating a culture of inclusivity, diversity, and equity, where every voice is heard and valued. We believe that every individual deserves a personalized and exceptional shopping experience, and we're passionate about making that happen. Join our team and be part of a dynamic and rewarding seasonal role that will challenge you, inspire you, and help you grow. **How to Apply** If you're a customer service enthusiast looking for a seasonal role that will challenge you and inspire you, we encourage you to apply. Please submit your application through our website or by contacting our Human Resources department at [email protected] or 610.943.6200. **Disclaimer** The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $13-16 is specific to the state this role is posted in and may not be applicable to other locations. At blithequark, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate. Apply Job! Apply for this job