Field Service Engineer

Remote, USA Full-time
TRUMPF North America is a family-run, high-tech company seeking a Field Service Engineer. The role involves traveling to customer sites to install, service, troubleshoot, and repair CNC fabricating machine tools, while providing high-quality technical support to ensure optimal machine performance. Responsibilities Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico Provide high-quality technical service to customers to ensure optimal sheet metal machine performance Document customer machine information and technical conditions and make improvement suggestions Train customers to operate and/or service machines to ensure maximum productivity Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success Skills Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico Provide high-quality technical service to customers to ensure optimal sheet metal machine performance Document customer machine information and technical conditions and make improvement suggestions Train customers to operate and/or service machines to ensure maximum productivity Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success Flexible, professional, curious, and bold! A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics Focused on customer service and quality Technologically savvy and experienced in software and file management Eager to travel 100% Benefits Medical Vision Dental 401K plans Parental leave Company Overview TRUMPF Inc. is the North American subsidiary of TRUMPF SE + Co. KG. based near Stuttgart, Germany. It was founded in 1923, and is headquartered in Farmington, Connecticut, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship TRUMPF North America has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 5 in 2023, 4 in 2022, 7 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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