Integrated Products Project Liaison

Remote, USA Full-time
Healthfirst is seeking an Integrated Products Project Liaison to provide administrative support for the Integrated Products Sales group's growth initiatives in long-term care products. The role involves coordinating processes, ensuring quality customer service, and managing projects across multiple teams while maintaining effective communication and organization. Responsibilities Provides administrative support to Long Term Care Sales department by acting as liaison among LTC Sales, PHSP Sales, Medicare Sales, Intake, Ancillary, Fleet, Community Engagement and Clinical Teams as necessary Works collaboratively with Finance/IS/IT in obtaining and summarizing growth, membership and staffing reports Assists in staff onboarding through ordering of all equipment and scheduling any necessary training Monitors annual premiums budget, as well as in-house/warehouse inventory of marketing supplies/premiums Prepare marketing packages, including the ordering and stocking of product specific marketing materials for the full Integrated Products Sales Team Assists with data entry of Marketing/Provider Contacts into a designated database (Salesforce) as needed Handle incoming telephone calls from field marketing staff and leadership in a prompt, courteous and appropriate manner Pulls and updates provider specific referral reports for Sales Leaders and marketing staff, with validated information, in a timely manner Identifies opportunities to streamline reporting for the Sales Leaders Reviews and summarizes performance dashboards for the IP Sales Team Schedules and maintains various meeting calendars Takes all team meeting specific minutes and follow-up items Develops and maintains all provider specific quarterly presentation decks Develops field presence heat maps and identifies opportunities for growth through on-site marketing efforts Tracks and distributes team commission/bonus statements Acts as the primary point of contact within Integrated Sales, for any Community Engagement Events/Sponsorships Monitors and requests maintenance for full team equipment such as laptops, phones, VPN devices, etc Other duties as assigned Must be willing to work overtime if needed Skills High School diploma/GED or equivalent experience Strong planning, organizing, and execution skills - experience managing a range of concurrent large scope projects Ability to craft communications, set meetings and organize schedules in Microsoft Outlook Ability to communicate effectively verbally and in writing Ability to establish and maintain relationships with key stakeholders Advanced level Excel capabilities including Data Sorting, Data Filters, Pivot Tables and V Lookups Be able to work in a fast-paced environment Bachelor's degree 1-3 years of long-term care experience Change leadership skills coupled with exceptional relationship building and influencing ability Problem solving skills; ability to think strategically and critically in developing solutions to complex problems Creativity and flexibility in addressing future challenges in alignment with Healthfirst's long-term growth and profitability goals Benefits Medical Dental and vision coverage Incentive and recognition programs Life insurance 401k contributions Company Overview Healthfirst is a health insurer providing medical, business, and health insurance services. It was founded in 1993, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is
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