The Offer
? Work in a company with a solid track record of performance
? Work alongside & learn from best in class talent
? Flexible working options
Ideal Candidate
Key Responsibilities:
? Efficiently onboard new users and agents, guiding them through our processes.
? Communicate clearly and effectively with agents from various countries.
? Build strong relationships with clients, fostering a collaborative environment.
? Address and resolve client queries promptly to ensure satisfaction.
? Gather and report client feedback to enhance our services.
? Provide basic technical assistance and troubleshoot issues related to our platform.
? Stay updated on our products to deliver accurate information to clients.
? Collaborate with team members to ensure cohesive support.
Work Hours:
? 7 PM to 3 AM IST
What We Offer:
? Permanent work-from-home position with a flexible setup.
? Opportunities for professional growth and skill development.
? A supportive team environment with exposure to an… international client base.
The Profile
Qualifications:
? Excellent communication skills in English (verbal and written).
? Freshers are encouraged to apply; no prior experience is required.
? Strong willingness to learn and adapt in a fast-paced environment.
? Basic tech-savviness; familiarity with CRM tools is a plus.
? Ability to engage effectively with clients from diverse backgrounds.
? Strong organizational skills and attention to detail
The Employer
Our client is a leading global technology company that integrates platforms to deliver productivity. Our client combines strategy, design, and software engineering to help businesses succeed
