Description:
? Help protect brands from harmful content on various social media platforms
? Promote a positive community for the brands by issuing responses and removing negative brand sentiments
? Use our online platform to monitor content
? Maintain constant communication with your shift manager to resolve any issues or questions
? Rapidly identify any online communication, whether it?s a plain text or a meme and stay up to date with the latest social media trends/lingo
? Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly
? Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
? Work with various brands from different industries to detect, review and monitor all kinds of content
Requirements:
? A High School Diploma or equivalent
? A personal PC/laptop with a working webcam
? General knowledge and… interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc)
? A good working home environment with a stable internet connection
? Must have experience in content moderation, customer service (non-voice), or social media/community management
? Any form of experience in social media and marketing is a plus!
? The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends.
? Excellent communication skills in English, both written and oral.
? Additional languages are a PLUS!
Benefits:
? 100% Remote position
? Healthcare reimbursement
? Continuous learning experience & career growth opportunities
? Offers competitive compensation based on location market rates
? A great opportunity to work with some of the world?s coolest and most innovative brands
? A welcoming environment where even your feedback and suggestions are all being taken into consideration
? Enjoy working in a diverse & global team environment – BrickBrands team members come from different backgrounds
