Title: Customer Service – Customer Care Payment Representative
Location: (100% Remote)
Duration: 06+ Months (Possibility of extension…
Onsite Flexibility: 100% Remote
Interview: Onsite Interview
Pay rate: 20.00/Hr on w2 without benefits, weekly pay.
Start Date: 26 August 2024
Shift Timing: Monday-Friday, 7:00am – 3:30pm.
Note: Drug test and BG and FP Required.
Join our team as a Customer Care Specialist I and make a difference! We offer a structured training program to help you grow into a versatile agent. If you’re motivated, positive, and thrive in a fast-paced environment, apply now!
Key Responsibilities:
? Assist rental car customers with payments, tolls, and violations.
? Resolve issues efficiently with a focus on one-call resolutions.
? Maintain knowledge of products and processes.
? Communicate effectively and empathetically with customers.
? Meet performance goals in efficiency, schedule adherence, quality, and customer satisfaction.
? Handle customer service mail and secure data with care.
? Other duties as assigned.
Requirements:
? High School Diploma or GED.
? 1+ year of customer service experience (call center preferred).
? Strong computer skills and familiarity with Microsoft Office.
? Team-oriented, yet able to work independently.
? Excellent communication and interpersonal skills.
? Availability: Monday-Friday, 7:00am – 3:30pm.
Job Type: Contract
Pay: $18.00 – $20.00 per hour
Expected hours: 40 per week
Shift:
? 8 hour shift
Experience:
? Call center: 1 year (Preferred)
Language:
? Spanish (Required)
Location:
? Phoenix, AZ (Required)
Work Location: Remote
