About us
UpCycle Technology Foundation
UpCycle Technology Foundation is a strategic partner to the world?s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
JOB RESPONSIBILITY
– Answer incoming calls and respond to customer inquiries in a professional and timely manner
– Provide information about products and services to callers
– Handle and resolve customer complaints or concerns
– Document all call information according to standard operating procedures
– Identify and escalate priority issues to the appropriate department or supervisor
– Follow up on customer calls when necessary
Qualifications:
– Previous experience in a call center or customer service role is preferred
– Excellent verbal and written communication skills
– Strong problem-solving and decision-making abilities
– Ability to handle high call volumes and work in a fast-paced environment
– Good working knowledge of Adobe, Excel and Word
– Ability to analyze customer needs and provide appropriate solutions
Schedule varies based on your availability. Self-Scheduling is offered.
NOTE: Please make sure you submit your Resume in a file format. And have an active phone number and email address for follow-up.
Job Types: Seasonal/Part-time
Pay: $12.00 – $19.00 per hour
Benefits:
? Flexible schedule
? Work from home
Education:
? High school or equivalent (Preferred)
Experience:
? Customer Service: 1 year (Preferred)
Work Remotely:
? Yes
Work Location: Multiple Locations
Job Type: Part-time
Pay: $12.00 – $19.00 per hour
Benefits:
? Flexible schedule
? Work from home
Shift:
? Day shift
? Night shift
Work Location: Remote
