Customer Service Support – Part-Time
Job Summary
Job Type: Part-Time
Salary: $18 – $22 per hour
Working Hours: Under 4 hours per day
Company: Amazon
State Location: California
Benefits: Health, Dental, Paid Training, Paid Vacations
Job Description
Are you passionate about helping customers and providing exceptional service? Amazon is seeking a dedicated and friendly individual to join our Customer Service Support team on a part-time basis. This role involves assisting customers with their inquiries, resolving issues, and ensuring a positive shopping experience.
Requirements
– High school diploma or equivalent
– Strong communication skills, both verbal and written
– Ability to multitask and manage time effectively
– Basic computer literacy and familiarity with customer service software
– A patient and empathetic attitude toward customers
– Availability to work flexible hours, including weekends and holidays
Responsibilities
– Respond to customer inquiries via phone, email, and live chat
– Troubleshoot and resolve product or service issues
– Document and update customer records based on interactions
– Maintain a high level of professionalism and empathy in all interactions
– Collaborate with other team members to improve customer service processes
Educational Qualifications
– High school diploma or GED required; additional education is a plus
Experience
– Previous customer service experience preferred but not required
– Experience with handling customer complaints and resolving issues
Company Overview
Amazon is a global leader in e-commerce, committed to providing a seamless shopping experience for millions of customers worldwide. We pride ourselves on our customer-centric approach and strive to innovate and improve our services continuously. Join our team and be a part of a dynamic, inclusive, and forward-thinking company.
If you’re enthusiastic about customer service and looking for a part-time role with great benefits, we’d love to hear from you. Apply today!
