At arenaflex, we're on a mission to revolutionize the way organizations approach security awareness training and simulated phishing. As a leading provider of cutting-edge solutions, we're committed to empowering our employees to make a real impact. If you're a highly motivated and detail-oriented individual with a passion for order processing, administrative support, and data entry, we want to hear from you!
**About arenaflex**
arenaflex is a dynamic and innovative company that's changing the face of security awareness training. With a global presence and a reputation for excellence, we're proud to be recognized as a best place to work for women, millennials, and in technology. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves.
**The Role**
We're seeking an experienced Order Processor/Administrative Assistant/Data Entry Specialist to join our remote team. As a key member of our order management team, you'll play a critical role in ensuring the accuracy and quality of every invoice and purchase order. Your exceptional communication skills, attention to detail, and ability to work independently will make you an invaluable asset to our organization.
**Responsibilities**
As an Order Processor/Administrative Assistant/Data Entry Specialist, your key responsibilities will include:
* Reviewing and validating all order paperwork submitted to ensure completeness and accuracy
* Reviewing contracts to identify invoicing, special subscription invoicing terms, payment, and acceptance terms
* Providing customers with access to the arenaflex console
* Quality checking invoices prepared by other Order Management team members for customer orders to ensure accuracy before billing customers
* Uploading Tax Certificates
* Responding to all emails from customers related to access to the console and billing, or routing correspondence accordingly
* Entering and processing all incoming orders accurately and timely
* Adding single courses to consoles
* Creating Multi Tenant consoles for customers with child accounts
* Moving clients under their MSPs Bulk console
* Applying presale payments to invoices
**Minimum Qualifications**
To be successful in this role, you'll need:
* A High School diploma or GED
* Experience with Gmail and Google Docs
* Experience with MS Office (Word and Excel)
* Experience with web browsers (Chrome, Internet Explorer, etc.)
* Fluent in multiple languages preferred
* Strong verbal and written communication skills
* Excellent time management and organization skills
**Preferred Qualifications**
While not required, we're looking for candidates with:
* Previous experience in order processing, administrative support, or data entry
* Familiarity with arenaflex's products and services
* Strong analytical and problem-solving skills
* Ability to work in a fast-paced environment with multiple priorities
**What We Offer**
As an arenaflex employee, you can expect:
* A competitive salary of $17.50/hour
* Comprehensive benefits, including company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code
* A modern, high-tech, and fun work environment
* Opportunities for professional growth and development
* A welcoming and inclusive workplace culture
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for order processing, administrative support, and data entry, we want to hear from you! Please submit your application by [insert date]. We can't wait to hear from you and explore how you can contribute to our team's success.
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive workplace culture that values and respects all employees. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit [insert link].
**Note**
arenaflex is an at-will employer and reserves the right to modify or terminate this job posting at any time. We're not accepting applications from recruitment agencies. If you're interested in exploring other job opportunities at arenaflex, please visit [insert link].