Job Summary
Job Type: Full-Time
Salary: $18 – $22 per hour
Working Hours: 40 hours per week
Company: Amazon
Location: California
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan
Description
Amazon is seeking a dedicated and proactive Full-Time Customer Service Agent to join our dynamic team in California. If you are passionate about delivering exceptional customer service and are looking for a role with immediate start, we want to hear from you!
Responsibilities
– Provide outstanding customer service to all Amazon customers via phone, email, and chat.
– Resolve customer inquiries and issues in a timely and professional manner.
– Document interactions and follow up on outstanding customer issues.
– Collaborate with other departments to ensure customer satisfaction.
– Maintain a high level of product knowledge to assist customers effectively.
Requirements
– High School Diploma or equivalent; Bachelor’s degree in a related field is a plus.
– Prior experience in customer service or a related field.
– Excellent communication skills, both verbal and written.
– Ability to handle stressful situations and de-escalate conflicts.
– Strong problem-solving skills and attention to detail.
– Proficient in Microsoft Office Suite and basic computer skills.
– Ability to work flexible hours, including weekends and holidays if needed.
Benefits
– Comprehensive Health Insurance
– Dental Insurance
– Paid Training
– Paid Vacations
– 401(k) Plan
– Employee Discount
– Career Advancement Opportunities
Company Overview
Amazon is a globally recognized e-commerce and cloud computing company dedicated to providing customers with a vast selection of products and services, exceptional customer service, and innovative technology solutions. We pride ourselves on fostering a diverse and inclusive workplace where every employee feels valued and empowered. Join Amazon and become part of a company that is continually shaping the future of technology and customer experience.
