? *Job Overview:**
We are looking for a motivated and customer-focused individual to join our team as a Fully Remote Call Center Representative. In this role, you will be responsible for handling inbound and outbound calls to assist with scheduling appointments and addressing patient inquiries. This is a full-time position that offers the flexibility of working remotely…
? *Responsibilities:**
– Answering incoming calls and making outbound calls to assist patients with scheduling or rescheduling appointments
– Providing excellent customer service by addressing patient inquiries and resolving any issues
– Documenting patient information accurately in our system
– Verifying eligibility and benefits
– Following up with patients as needed to ensure satisfaction
– Adhering to all company policies and procedures
? *Requirements:**
– High school diploma or equivalent
– Previous experience in a customer service role preferred
– Excellent communication skills, both verbal and written
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in Microsoft Office and basic computer skills
– Ability to work independently and as part of a team
– Must have a quiet and dedicated workspace for remote work
– Windows or Mac with an antivirus software and headset
– Good internet connectivity
Please note that we are an equal opportunity employer and do not inquire about criminal backgrounds during the hiring process.
? *Salary Range:**
$7.5 to $9 per hour
If you are passionate about providing exceptional customer service and are looking for a remote opportunity to grow your career, we would love to hear from you. Apply now to join our team as a Fully Remote Call Center Representative
