Job Summary
Job Type: Full-time
Salary: $15 per hour
Working Hours: 9 AM – 5 PM, Monday to Friday
Company: Amazon
Location: California
Benefits: Health, Dental, Paid Training, Paid Vacations
Job Description
Amazon is looking for a dedicated and customer-oriented Helpdesk Executive to join our team in California. This is a fantastic opportunity for individuals with no prior experience who are eager to jumpstart their careers in the IT and customer service field. We provide comprehensive training and support to ensure your success.
Responsibilities
– Respond to customer inquiries via phone, email, and chat
– Troubleshoot and resolve technical issues
– Escalate complex problems to higher-level support
– Maintain accurate records of customer interactions
– Provide excellent customer service and ensure customer satisfaction
Requirements
– High School Diploma or GED
– Strong communication skills
– Basic computer knowledge
– Ability to work in a fast-paced environment
– Willingness to learn and adapt
Educational Qualifications
– High School Diploma or equivalent
Experience
– No prior experience needed; comprehensive training provided
Benefits
– Health and Dental insurance
– Paid Training
– Paid Vacations
– Opportunities for career growth
– Friendly and supportive work environment
Company Overview
Amazon is one of the world?s largest and most well-known e-commerce and cloud computing companies. Committed to customer satisfaction and innovation, we provide numerous opportunities for career growth and development. Join our team and be part of a company that values its employees and strives for excellence in all that we do.
