ECS is seeking an HR Program Manager with (Workday and/or ServiceNow) experience to work remotely.
We are seeking a seasoned Program Manager with deep U.S. Federal experience to lead large-scale enterprise HR system initiatives, with a primary experience on Workday and secondary experience in ServiceNow HRSD.
This role is responsible for end-to-end program leadership across complex, multi-workstream implementations and transformations in highly regulated federal environments. The ideal candidate has a proven track record delivering Workday programs in federal or Fed-adjacent environments, with additional experience integrating or coordinating with ServiceNow platforms.
Key Responsibilities
Program Leadership & Delivery
- Lead end-to-end delivery of enterprise HR system programs, with emphasis on Workday (HCM, Payroll, Financials).
- Oversee integrated workstreams including Workday, ServiceNow HRSD, integrations, reporting, and data migration.
- Drive execution across scope, schedule, budget, and quality targets.
- Establish and manage program governance, reporting cadence, and escalation paths.
Federal Alignment & Compliance
- Ensure delivery aligns with federal standards and regulatory requirements.
- Operate within frameworks such as FedRAMP, FISMA, NIST, ATO processes.
- Coordinate with security, compliance, and agency stakeholders.
- Navigate federal procurement, contract structures, and oversight expectations.
Stakeholder & Executive Engagement
- Serve as the primary interface for federal clients, program sponsors, and executive leadership.
- Lead governance boards, executive briefings, and status reviews.
- Align business, technical, and vendor stakeholders across agencies and integrators.
- Manage expectations in high-visibility, politically sensitive environments.
Program Planning & Execution
- Develop and manage integrated master schedules and roadmaps.
- Proactively manage risks, issues, dependencies, and mitigation strategies.
- Oversee resource planning, staffing, and capacity management.
- Enforce disciplined change control and scope management.
Financial & Contract Management
- Manage program financials including budgets, forecasts, burn rates, and EVM (where applicable).
- Ensure compliance with federal contract requirements and SLAs.
- Support reporting obligations and audit readiness.
Quality & Acceptance Management
- Ensure delivery is validated against approved user stories and acceptance criteria.
- Drive adherence to Definition of Done and governance standards.
- Prevent and manage rework through disciplined requirements and validation processes.
- Implement continuous improvement and lessons learned.
Change Management & Adoption
- Partner with OCM and training teams to ensure successful adoption.
- Drive stakeholder readiness, communications, and training strategies.
- Monitor adoption metrics and business outcomes.
Growth & Capture Support
- Support federal proposals, capture efforts, and orals presentations.
- Contribute to growth of Workday and ServiceNow federal portfolios.
- Identify expansion and follow-on opportunities.
Salary Range: $150,000 - $190,000
General Description of Benefits