Description:
? Works from home and interfaces with customers via inbound/outbound calls and/or the Internet.
? Assists members with their insurance related needs including billing inquiries and policy questions.
? Provides customer service support and resolution of routine problems and questions regarding client products and services.
? Represents a leading Property & Casualty client.
? Must have an active resident license to sell P&C insurance.
? English and Bilingual Spanish/English encouraged to apply.
Requirements:
? 1 + years of customer service experience
? Active resident license to sell P&C insurance
? Verifiable High school diploma or GED
? Basic computer navigation skills and PC knowledge
? Proficiency in fast-paced multi-tasking
? Eagerness to learn new technologies
? Passion for helping others
? Patient and empathetic nature
? Ability to pass a background
Benefits:
? Paid training (Classroom: 6 Weeks and Transition: 7 Weeks)
? Performance-based incentives
? Lucrative employee referral bonus opportunities
? 401K with company match
? Paid PTO and holidays
? Medical, dental, and vision insurance
? Comprehensive Employee Assistance Program (EAP)
? Health and wellness programs
? Mentorship programs
? Diversity, equity, and inclusion support programs
? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day
? Range of other perks and benefits
