Description:
? Manage clients? web-centric development projects (websites, social media, SEO, etc.).
? Act as the primary contact for client communications, gathering information and advocating between the client and production teams.
? Effectively discuss and cross-sell Practice Builders’ solutions.
? Communicate regularly with clients: accurately track and record customer communications.
? Thrive in a busy work environment with a high volume of tasks.
? Conduct client web trainings.
? Document all client activity in Salesforce.
? Push projects through Jira.
Requirements:
? 1-5 years of experience in online project management and/or account management.
? Web development, Social Media or SEO knowledge or experience is a major plus.
? Exceptional client communication skills.
? Exceptional computer literacy skills and knowledge.
? Excellent written and verbal skills.
? Strong organizational and time management skills.
? Great record-keeping abilities.
? Salesforce.com familiarity is a plus.
? Jira familiarity is a plus.
? Self-starter- working independently without continuous supervision.
? Immediate responsiveness to all internal and external inquiries.
? Willingness to help at all levels, to get the job done and help colleagues.
? Enthusiasm for learning new topics, and sharing knowledge with others.
Benefits:
