Part-Time Customer Service Agent [Flexible Hours] – Paid Leave – Buffalo
Job Summary
Type: Part-Time
Salary: $15 – $18 per hour
Working Hours: Under 4 hours per day
Company: Amazon
Location: Buffalo, NY
Benefits: Health, Dental, Paid Training, Paid Vacations
Join the Amazon team as a Part-Time Customer Service Agent in Buffalo, NY! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. This role offers flexible hours, making it perfect for those seeking a balance between work and personal life.
Description
As a Customer Service Agent, you will be the first point of contact for our customers. Your primary responsibility is to ensure that our customers receive timely, accurate, and professional support. You will handle inquiries, resolve issues, and provide product recommendations.
Requirements
– High school diploma or equivalent
– Excellent verbal and written communication skills
– Proficient in basic computer applications
– Ability to work independently and as part of a team
– Strong problem-solving skills
Responsibilities
– Respond to customer inquiries via phone, email, and chat
– Resolve customer issues and complaints promptly and professionally
– Provide product information and support
– Track and document customer interactions
– Follow up with customers to ensure their issues are resolved
Benefits
– Competitive hourly wage
– Health and Dental Insurance
– Paid Training
– Flexible working hours
– Paid Vacations
Educational Qualifications
– High school diploma or equivalent required
– Additional certifications in customer service preferred but not mandatory
Experience
– Previous experience in a customer service role is a plus but not required
– Training will be provided
Company Overview
Amazon is one of the world’s leading e-commerce companies, known for its customer-centric approach and innovative solutions. We believe in providing a supportive and inclusive work environment where our employees can thrive. Join us and be part of a team that values excellence and customer satisfaction.
