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About arenaxflex
arenaflex is a forward‑thinking financial services leader dedicated to delivering precise, secure, and timely payment processing solutions for commercial clients nationwide. Our Remittance Processing team sits at the heart of the organization, transforming complex paperwork into clean, actionable data that fuels our customers' cash flow and business success. As we continue to expand our digital capabilities while preserving the reliability of traditional processes, we are looking for meticulous, motivated individuals to join our dynamic operation.
Why This Role Matters
The Lockbox Data Entry Associate is a pivotal position within the Remittance Processing department of arenaxflex’s Bank Operations group. Every day, you will help convert incoming mailed payments, electronic deposits, and other financial documents into accurate, balanced records that enable our clients to reconcile accounts, manage liquidity, and make informed decisions. Your attention to detail and speed will directly impact the efficiency of the entire organization and reinforce arenaxflex’s reputation for excellence.
Key Responsibilities
- Receive, sort, and categorize incoming remittance items according to predefined customer specifications.
- Scan all documents into arenaxflex’s imaging application, ensuring image quality meets compliance standards.
- Enter data using a high‑speed 10‑key keyboard, achieving a minimum of 9,000 keystrokes per hour (candidates with 6,000‑8,000 keystrokes per hour are also considered).
- Balance each transaction, verify totals, and finalize entries within established service level agreements.
- Support cross‑departmental initiatives, such as reviewing and approving mobile‑channel check deposits for the Mobile Banking team.
- Interpret and apply departmental procedures, suggesting enhancements to improve accuracy, speed, and regulatory compliance.
- Maintain a clean and organized work station, regularly lifting and moving mail trays up to 25 lbs.
- Communicate clearly and professionally with internal stakeholders and external customers via phone, email, and chat.
- Participate in ongoing training, cross‑training, and knowledge‑sharing sessions to broaden operational expertise.
Essential Qualifications
- High school diploma or equivalent; a college degree or 1‑3 years of banking experience is a strong plus.
- Demonstrated ability to sustain a 10‑key typing speed of at least 9,000 keystrokes per hour, with a willingness to increase pace as deadlines approach.
- Proficiency in Microsoft Outlook, Excel, and the ability to quickly learn specialized banking software and web‑based applications.
- Exceptional attention to detail; a proven track record of identifying and correcting data entry errors.
- Strong problem‑solving skills and the capacity to work independently in a fast‑paced, volume‑driven environment.
- Effective verbal and written communication abilities, coupled with a high level of customer‑service orientation.
- Physical ability to lift mail trays (~25 lbs) and move frequently throughout the shift.
Preferred Qualifications & Skills
- Previous experience in a lockbox, remittance, or accounts‑receivable processing environment.
- Knowledge of banking regulations, operational compliance, and industry best practices.
- Familiarity with imaging, OCR (Optical Character Recognition), and data‑validation tools.
- Experience with workflow automation platforms or robotic process automation (RPA) concepts.
- Demonstrated ability to train teammates or serve as a backup for related processes.
- Flexibility to adapt schedule based on holiday volume spikes or special project needs.
Work Schedule & Environment
This part‑time position follows a four‑day work week—Monday, Tuesday, Thursday, and the day after a holiday—starting at 6 a.m. and continuing until tasks are completed. While the core schedule is fixed, arenaxflex values flexibility; associates who can assist on additional days during peak periods are highly regarded. The role is performed in a secure, modern operations center equipped with ergonomic workstations, high‑speed scanners, and collaborative spaces for team interaction.
Career Growth & Development
arenaxflex is committed to fostering internal talent. As a Lockbox Data Entry Associate, you will:
- Gain exposure to the full life cycle of commercial payment processing.
- Access structured learning pathways, including certifications in data entry accuracy, banking compliance, and advanced Excel.
- Receive mentorship from senior analysts and managers who can guide you toward roles in quality assurance, process improvement, or supervisory positions.
- Participate in cross‑functional projects that broaden your understanding of fintech innovations and digital transformation initiatives.
Compensation, Perks & Benefits
arenaxflex offers a competitive hourly wage commensurate with experience and skill level. In addition to base pay, eligible associates enjoy:
- Pro‑rated paid time off and holiday pay based on hours worked.
- Access to a comprehensive health and wellness suite—including medical, dental, and vision plans for full‑time eligible employees.
- Retirement savings options with employer matching contributions.
- Employee assistance programs (EAP) that provide confidential counseling, financial planning resources, and work‑life balance support.
- Opportunities for tuition reimbursement or continuing‑education funding.
- Recognition programs that celebrate high‑performance, accuracy milestones, and innovative ideas.
Culture & Values at arenaxflex
At arenaxflex, we champion a culture built on integrity, collaboration, and continuous improvement. Our core values include:
- Accuracy First: We believe that precision is the foundation of trust in financial services.
- Customer‑Centric Mindset: Every interaction is an opportunity to deliver exceptional service.
- Team Empowerment: Diverse perspectives are encouraged, and each voice matters.
- Innovation & Learning: We invest in technology and people to stay ahead of industry trends.
- Community Responsibility: arenaxflex supports local charities, financial‑literacy programs, and volunteer initiatives.
Our open‑plan workspaces, regular team huddles, and virtual collaboration tools ensure that associates stay connected, informed, and motivated.
Equal Opportunity & Inclusive Workplace
arenaxflex is an Equal Opportunity Employer. We welcome applicants of all backgrounds, including protected veterans and individuals with disabilities. Our recruitment processes are designed to be fair, transparent, and free from bias.
Application Process
If you thrive in a fast‑paced, detail‑driven environment and are eager to contribute to a leading financial services organization, we encourage you to apply today. Please submit your résumé and a brief cover letter outlining your relevant experience and why you’re excited about the Lockbox Data Entry Associate role at arenaxflex.
Take the Next Step
Join arenaxflex and become part of a team that transforms everyday transactions into strategic insights for businesses across the nation. Your precision, dedication, and proactive mindset will be recognized, rewarded, and nurtured. Click the button below to begin your application journey.
Apply Now – Become a Lockbox Data Entry Associate
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