Note: The job is a remote job and is open to candidates in USA. National General is a part of The Allstate Corporation, which offers a range of insurance products. The Claims Inside Auto Trainee Analyst II is responsible for investigating automobile accidents, determining coverage, liability, and negotiating claims.
Responsibilities
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
Skills
- Detail-oriented problem solvers who enjoy investigative work
- Ability to handle basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
- Analytical Skills
- Auto Insurance Claims
- Automobile Accidents
- Critical Thinking
- Customer Service
- De-Escalation
- Insurance Policies
- Problem Solving
Company Overview
- As part of the Allstate family of companies, National General, an Allstate company, is one of the largest insurers in the United States. It was founded in 1920, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is http://www.nationalgeneral.com.