Are you a motivated, customer-focused individual looking to join a dynamic and flexible work environment? Liveops Inc. is seeking Remote Call Center Representatives to provide exceptional service to our clients while working from the comfort of your own home. As a Remote Call Center Representative, you will be the first point of contact for customers, assisting with inquiries, troubleshooting issues, and ensuring an outstanding customer experience.
Responsibilities:
? Handle inbound and outbound calls in a professional and efficient manner.
? Assist customers with inquiries, troubleshoot issues, and provide resolutions.
? Document customer interactions and update records in the CRM system.
? Maintain high levels of customer satisfaction while adhering to company policies and procedures.
? Stay up-to-date with product knowledge and changes to services or policies.
Requirements:
? Excellent communication skills, both written and verbal.
? Previous experience in a customer service role is preferred, but not required.
? Strong problem-solving abilities and a positive, can-do attitude.
? Comfortable working independently in a remote setting.
? Access to a reliable internet connection and a quiet, dedicated workspace.
Why Liveops?
? Enjoy the flexibility of working from home.
? Competitive pay and benefits package.
? Supportive and inclusive team environment.
? Opportunities for growth and career advancement.
If you’re passionate about helping others and want to work for a company that values your work-life balance, apply now to join the Liveops team!
