About the position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Claims Supervisor - REMOTE. In this role, you will oversee a team responsible for handling claims efficiently while ensuring adherence to quality standards and enhancing customer service. The role plays a crucial part in achieving the department's goals, requiring dedication and a supportive approach to team management. Your leadership will foster a high-performance environment, providing ongoing training and performance evaluations. As a Claims Supervisor, your expertise in claims procedures will significantly impact the overall effectiveness of the claims team.
Responsibilities
• Supervises claims staff in their day-to-day operations
• Assists in recruitment, interviewing, and onboarding new staff
• Ensures compliance with Workers’ Compensation laws and regulations
• Facilitates team performance through training and coaching
• Provides technical guidance on claims issues
• Acts as a liaison for resolution of claim-specific requests
• Participates in customer claim reviews and presentations
• Completes additional duties as assigned
Requirements
• Minimum of 3-5 years of workers compensation claims handling experience
• Bachelor's degree or equivalent experience
• Excellent communication skills, both written and verbal
• Strong leadership and motivational abilities
• Demonstrated customer service skills under pressure
• Proficient in MS Office and technical aptitude
• Effective time management and organizational skills
• Knowledge of claims administration and case management
Benefits
• Comprehensive benefits package including medical, dental, and vision
• 401K and ROTH 401K options
• Flexible spending account options
• Paid time off
• Opportunity for career advancement
• Supportive work culture