**Summary Description**
Are you passionate about customer service and seeking a flexible, remote opportunity? We’re looking for a personable, detail-oriented individual to join our team and provide top-notch service through phone calls, emails, and live chat.
? *Compensation and Benefits…
– Competitive salary
– Flexible work hours
– Remote work opportunity
– Inclusive and welcoming environment
– Accommodations available during the application process
? *Why you should apply for this position today**
– Make a positive difference in people’s lives every day
– Join a dynamic team dedicated to providing excellent service
– Remote work allows for flexibility and work from anywhere
? *Skills**
– Excellent communication skills
– Customer service experience
– Strong problem-solving abilities
– Efficient data entry
– Ability to multitask and prioritize effectively
– Proficiency in English
– Sales or outbound calling experience is a plus
? *Responsibilities**
– Handling customer inquiries through various channels
– Providing detailed information about products and services
– Assisting with orders, payments, and returns
– Resolving customer issues with empathy and timeliness
– Maintaining accurate database records
– Recommending tailored solutions to meet customer needs
– Identifying upsell opportunities to enhance the customer experience
? *Qualifications**
– High school diploma or equivalent (required)
– At least 5 years of experience in customer service, live chat, and data entry (required)
– Fluent in English (required)
? *Similar Occupations / Job Titles that would be a great fit for this role**
– Customer Support Specialist
– Customer Care Representative
– Remote Customer Experience Associate
? *Education Requirements**
High school diploma or equivalent
? *Education Requirements Credential Category**
N/A
? *Experience Requirements**
Minimum of 5 years of experience in customer service, live chat, and data entry
? *Why someone should work in New York, NY**
New York, NY is a vibrant and diverse city with endless opportunities for personal and professional growth. It offers a bustling environment with a rich cultural scene, world-class dining options, and unparalleled career prospects. Working in New York provides access to a global network of industry leaders and a vibrant community of like-minded individuals
