Join our team at a prestigious New York City-based helicopter tour company! We’re currently seeking a Remote Customer Support Representative to assist our valued customers with their inquiries and scheduling needs. This position offers the flexibility to work from home.
Responsibilities…
– Assist customers with inquiries and schedule helicopter tour services
– Confirm passengers for their flights in a friendly and confident manner
– Answer calls promptly and courteously
– Provide detailed information about our services
– Resolve scheduling conflicts via phone and email communication
– Process credit card payments through our reservation system
– Maintain a thorough understanding of our evolving products and services
Qualifications:
– Previous experience in customer service, sales, or related fields
– Strong ability to build rapport with clients
– Excellent multitasking and prioritization skills
– Positive and professional attitude
– Outstanding written and verbal communication abilities
This role requires availability to work nights, weekends, and holidays. If you’re passionate about providing exceptional customer service and thrive in a remote work environment, we want to hear from you! Apply now to join our dynamic team.
Job Type: Full-time
