Note: The job is a remote job and is open to candidates in USA. Concentrix is a global organization known for its inclusive culture and commitment to employee growth. They are seeking a remote Licensed Property & Casualty Insurance Sales Agent who will engage with customers through calls and online channels, providing exceptional service and support while selling insurance products.
Responsibilities
- Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals
- Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication
- Resolve questions and service issues that require a valid insurance license with professionalism and accuracy
- Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction
- Educate customers on policy options and documentation, clearly explaining the required steps or updates
- Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs
- Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation
- Document interactions thoroughly to ensure accuracy, consistency, and continuity of service
- Work from a quiet, distraction-free home environment, maintaining professionalism in all communications
- Deliver expert customer experiences…with a smile
Skills
- Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments
- 1+ years of sales experience (inbound/outbound sales, upselling, cross‑selling, retail or consultative selling)
- Active resident license to sell Property & Casualty (P&C) insurance
- Proven ability to work in a fast‑paced, high‑energy environment
- Proven sales skills with the ability to influence customers and close the sale
- Demonstrated success meeting or exceeding sales targets
- Verifiable high school diploma or GED
- Strong computer navigation skills and solid PC knowledge
- Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions
- High‑speed internet Minimum speeds: 10 Mbps upload / 50 Mbps download (60 Mbps combined)
- No wireless, hotspots, or satellite connections
- A smartphone for authentication and communication
- Must reside in the United States or have a valid U.S. residential address
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- Paid training days
- Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)
- Lucrative employee referral bonus opportunities
- DailyPay enrollment option to access pay "early," when you want it
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience with company-supplied technologies
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
- A range of other perks and benefits
Company Overview
- Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.