Job title: Remote Live Chat Representative – $31/Hour
Company: Remote Job Central…
Job description: How to Apply:
IMPORTANT: You must apply directly at RemoteJobRecruiting.com to be considered for this position.
Overview:
Our client, a Fortune 500 company, is seeking an entry-level Remote Live Chat Representative to join their team. As a Remote Live Chat Representative, you will be responsible for providing excellent customer service through chat, resolving customer inquiries, and documenting customer interactions. The ideal candidate will have excellent communication skills, a customer-centric mindset, and the ability to work in a fast-paced environment.
Key Responsibilities:
? Provide exceptional customer service through chat
? Respond promptly and accurately to customer inquiries and requests
? Utilize company resources and systems to accurately document customer interactions
? Meet or exceed customer service and performance targets
? Escalate complex issues to the appropriate department or team member
? Maintain a positive and professional demeanor at all times
? Follow company policies and procedures
Required Skills and Qualifications:
? High school diploma or equivalent
? Excellent written communication skills
? Strong problem-solving skills
? Ability to work independently and as part of a team
? Basic computer skills and familiarity with software programs such as Microsoft Office
? Availability to work flexible schedules including evenings, weekends, and holidays
? Must have a dedicated workspace at home and reliable internet connection
Preferred Qualifications:
? Previous experience in customer service or sales
? Experience working in a fast-paced environment
? Experience using live chat or similar customer service platforms
? Knowledge of customer service best practices
Compensation and Benefits:
Our client offers competitive pay rates up to $31 per hour depending on experience, along with a comprehensive benefits package that includes medical, dental, vision, and 401(k) options.
How to Apply:
To apply for this position, please submit your resume and a cover letter highlighting your relevant experience and qualifications to [insert email or link to application portal].
About RemoteJobRecruiting.com:
RemoteJobRecruiting.com is a leading recruitment agency that specializes in sourcing top talent for remote and work-from-home positions. We partner with Fortune 500 companies and start-ups alike to help them find the best candidates for their remote roles. With a focus on providing exceptional service to both our clients and candidates, we strive to make the hiring process as seamless as possible.
FAQs About Remote Work:
Q: What equipment do I need to work remotely? A: Generally, you will need a reliable computer or laptop, a stable internet connection, and a quiet workspace free from distractions.
Q: Will I receive training for my remote job? A: Yes, our client provides comprehensive training to ensure you have the necessary skills and knowledge to succeed in your role.
Q: How do I communicate with my team while working remotely? A: Our client utilizes various communication tools, such as chat platforms, video conferencing, and email, to ensure effective communication among team members.
Expected salary:
Location: Baltimore, MD
Apply for the job now!
