Pay Rate: $23.00
As an Online Chat Agent, you will play a vital role in ensuring excellent customer service through online chat interactions. You will be responsible for responding to customer inquiries, providing accurate information, and resolving their issues or concerns in a timely and professional manner…
Responsibilities:
? Responding to customer inquiries and resolving issues via online chat
? Providing accurate and helpful information to customers
? Escalating complex issues to the appropriate department
? Maintaining customer satisfaction by building rapport and addressing any concerns
? Ensuring timely and thorough follow-up on customer interactions
Requirements:
? Prior experience in customer service or a related field
? Excellent written and verbal communication skills
? Ability to multitask and handle multiple chat conversations simultaneously
? Proficiency in typing and using online chat platforms
? Strong problem-solving skills and attention to detail
Benefits:
? Competitive compensation of $28 per hour
? Opportunity for growth and professional development
? Flexible work hours
? Supportive and inclusive work environment
Brand: The Gramon Family of Schools
Address: 5175 W 2100 S West Valley City, UT – 84120
Property Description: UT LOCATION
Property Number: 4
