Description:
? Work with home health care agencies and long-term care facilities to fill caregiver shifts and ensure that patients receive the assistance they need
? Coordinate with caregivers and customers to handle situations such as filling shifts with short notice, no shows, or lateness
? Use technology and services to enable healthcare provider groups to improve staffing operations
? Interact directly with clients, caregivers and patients to handle client related matters
Requirements:
? Some customer service experience
? Highly organized with attention to detail
? Ability to quickly work in multiple technology platforms simultaneously
? Proactive problem solver and able to handle difficult situations or customers
? Effective communication skills with clients, patients, caregivers and families
? Previous experience as a health care scheduler is a plus
? 1-2 years customer service, hospitality or retail experience preferred
? Fluency in Spanish is a plus
Benefits:
? Fully remote 6-month contract role
? Part-time contract roles (approximately 20 hours per week)
? Prioritizing hiring people with Saturday and Sunday availability
? Saturday and Sunday shifts between 4 and 8 hours
