Job Description:
• Develop and execute the product strategy for MANTL’s Deposit Account Opening and Onboarding products, aligned with company and customer goals.
• Manage the full product lifecycle — discovery, roadmap planning, delivery, launch, and adoption — with a strong focus on measurable outcomes.
• Drive the evolution of tools that help financial institutions improve branch efficiency, deepen customer relationships, and optimize their online deposit-opening experience.
• Partner deeply with banks and credit unions to uncover onboarding pain points, regulatory requirements, and operational workflows.
• Champion a customer-centric approach by immersing in the workflows of executives, operations teams, and front-line staff to understand their motivations, constraints, and unmet needs before shaping solutions.
• Drive cross-functional initiatives that bring together engineering, customer teams, and go-to-market teams to deliver meaningful improvements for customers.
• Serve as the voice of financial institutions internally, ensuring product decisions reflect what matters most to customers—from executives to front-line staff.
• Define clear success metrics for onboarding performance (e.g., completion rates, identity verification success, time to open, funnel conversion, operational efficiency).
• Use quantitative and qualitative insights to continuously iterate and optimize the onboarding experience.
• Build a strong feedback loop with customers to ensure product enhancements deliver measurable improvements.
Requirements:
• 4–8 years of product management experience in B2B SaaS, ideally building data-centric, workflow, or financial products.
• Fintech or financial services experience strongly preferred; familiarity with deposit onboarding, KYC/KYB, fraud controls, or core banking systems is a plus.
• Comfort with AI/ML concepts and the ability to identify practical applications that improve product and operational outcomes.
• Strong understanding of agile methodologies and the product development lifecycle.
• Excellent problem-solving skills and an ability to simplify complex workflows into intuitive user experiences.
• Exceptional communication and collaboration skills with a track record of aligning cross-functional partners.
• A customer-first mindset and passion for helping financial institutions deliver better, faster, safer onboarding experiences.
Benefits:
• remote-first environment
• unlimited paid time off
• 401(k) with employer match