Join our dynamic team as a Remote Customer Service Representative for South Airlines! As a key member of our customer service team, you?ll be the friendly voice that assists our valued passengers with inquiries, reservations, and general support. This is a work-from-home position, allowing you to contribute to our success from the comfort of your own space.
Responsibilities:
? Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
? Assist customers with booking, changing, and canceling reservations.
? Provide information about flight details, policies, and procedures.
? Resolve customer issues and complaints with empathy and efficiency.
? Collaborate with other departments to ensure seamless customer experiences.
Requirements:
? Excellent communication skills, both written and verbal.
? Previous customer service experience preferred.
? Ability to work independently and remotely.
? Strong problem-solving skills and attention to detail.
? Familiarity with airline industry practices is a plus.
Conditions:
? This is a remote position, and candidates must have a dedicated and quiet workspace.
? Flexibility with work hours, including evenings, weekends, and holidays.
? Must have a reliable internet connection and a suitable computer setup.
Benefits:
? Competitive salary with performance-based incentives.
? Comprehensive training and ongoing support.
? Employee travel discounts on South Airlines flights.
? Health and wellness benefits package.
? Opportunities for career growth within the company.
If you think this role describes you, we would love to hear from you. Apply now to join our team!
