This a Full Remote job, the offer is available from: United States, Sweden, New York (USA)
Virtual Call Center Agent Job Responsibilities…
? Obtains client information by answering telephone calls; interviewing clients; verifying information.
? Determines eligibility by comparing client information to requirements.
? Establishes policies by entering client information; confirming pricing.
? Informs clients by explaining procedures; answering questions; providing information.
? Maintains communication equipment by reporting problems.
? Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
? Updates job knowledge by studying new product descriptions; participating in educational opportunities.
? Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Skills / Qualifications:
? Verbal communication
? Phone skills
? Listening
? Data entry skills
? People skills
? Informing
? Customer focus
? Customer service
? Attention to detail
? Professionalism
? Multi-tasking
Education, Experience, and Licensing Requirements:
? University/college degree is an asset.
? Previous customer service experience,
This offer from “HR Prospect” has been enriched by Jobgether.com and got a 75% flex score
