Do you have a passion for outstanding customer service and an eye for detail? Step into an exciting business opportunity with our host agency and make a significant impact in the travel industry. Your goal will be to create memorable lodging experiences and expertly manage room reservations?all while building your own entrepreneurial venture.
Key Responsibilities:
? Master of Bookings: Skillfully handle hotel reservations, managing inquiries, bookings, and availability with ease
? Guest Liaison: Provide outstanding service via phone, email, and other channels to assist with guest inquiries, reservation changes, and cancellations
? Check-In/Out Expert: Facilitate seamless check-in and check-out processes, handle special requests, and resolve guest concerns with professionalism
? Payment Pro: Collect payment information, process bookings, and issue invoices or receipts with accuracy
Qualifications:
? Excellent communication and interpersonal skills with a friendly and professional attitude
? Strong organizational and multitasking abilities
? High attention to detail and accuracy
? Ability to work both independently and collaboratively
? In-depth knowledge of travel destinations, attractions, and services
? Exceptional customer service and problem-solving skills
? Passion for travel and delivering unforgettable experiences
? Must be 18 years or older
? Fluent in English; additional language skills are an asset
