Job Description:
We are looking for a highly motivated and adaptable Web Chat Associate to join our team at Tesla, working remotely from Houston, Texas. As a Web Chat Associate, you will be responsible for engaging with customers through online chat to provide support, answer questions, and promote our products and services. This is a part-time position at the Associate level, requiring a… minimum of 3 years of experience in a customer service or similar role.
Responsibilities:
– Engage with customers via online chat to provide information and assistance
– Address customer inquiries, troubleshoot issues, and resolve complaints
– Promote Tesla’s products and services, upselling where appropriate
– Maintain accurate and detailed records of customer interactions
– Collaborate with other team members to ensure a seamless customer experience
Requirements:
– Strong communication skills, both written and verbal
– Ability to adapt to changing customer needs and provide creative solutions
– Motivated self-starter with a positive attitude
– Proficiency in computer systems and software applications
– Experience in customer service or sales preferred
– Presentation and people management skills are a plus
Benefits:
– Free accommodation for remote work
– Retirement plan options
– Joining bonus for new hires
Working Environment:
At Tesla, we foster a culture of transparency and open dialogue to facilitate effective communication at all levels. We believe in creating a supportive and inclusive work environment where employees can thrive and grow.
Deadline to apply: May 18, 2024
Equal Opportunity Statement:
Tesla is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Web Chat Associate – Work from home posted on GrabJobs ?. To flag any issues with this job please use the Report Job button on GrabJobs
