We are a growing mental health practice dedicated to providing high-quality, compassionate care to our clients. We are currently seeking a reliable and personable Scheduler/Receptionist to join our remote team. This role is essential to our smooth day-to-day operations, and we?re looking for someone who is comfortable with technology, effective at managing time, and enjoys interacting with patients in a positive and professional manner.
Description
Position: Scheduler/Receptionist
Location: 100%
Pay: $18 per hour
Job Type: Full-Time (40 hours per week)
Key Responsibilities:
? Manage patient scheduling, ensuring appointments are booked and rescheduled as needed.
? Communicate with patients via phone, email, and text to confirm, remind, and follow up on appointments.
? Respond to inquiries and general questions from patients in a timely and professional manner.
? Help maintain up-to-date patient records and assist with managing appointment calendars.
? Coordinate with clinicians to ensure proper scheduling of appointments and availability.
? Assist with administrative tasks as needed to support the practice.
Qualifications:
? Prior experience as a receptionist or in a customer service role preferred, but not required.
? Strong communication skills?comfortable speaking with patients and responding to inquiries via phone, email, and text.
? Detail-oriented and able to manage multiple tasks effectively.
? Tech-savvy and comfortable with online scheduling software, email, and text communication.
? Strong organizational and time-management skills.
What We Offer:
? Competitive pay at $18/hour.
? 100% remote work (work from the comfort of your own home!).
? A supportive and inclusive work environment.
? Full-time hours (40 hours per week).
Salary
$18 – $20 per hour
