Mortgage Operations Specialist - Entry Level

Remote, USA Full-time
Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers. They are seeking a highly motivated Entry-Level Operations Specialist who will assist with daily operational tasks, ensure data integrity, and support the operations team in troubleshooting issues. Responsibilities Assist in the execution of daily operational tasks to support the team’s workflow Accurately enter and update data into various systems and ensure data integrity Support the operations team in troubleshooting issues, ensuring quick and effective resolution Communicate effectively with internal teams to ensure alignment on processes and deadlines Manage multiple tasks and prioritize effectively to meet deadlines Proactively identify opportunities for process improvement and contribute ideas to optimize efficiency Adhere to company policies and procedures to maintain compliance Skills Education: Associate or Bachelor's degree preferred Experience: 1+ years in data entry, customer service, or operations is a plus, but not required. Exposure to high-volume work environments is beneficial Proficiency in Microsoft Office Suite (Excel, Word, Teams, Outlook) Strong attention to detail and excellent organizational skills Ability to learn quickly and adapt to new tasks and responsibilities Effective verbal and written communication skills Ability to work collaboratively and independently in a team-oriented environment Must be authorized to work in the United States; we do not offer sponsorship for work authorization Willingness to learn and grow within the organization Benefits 401k Company Match Annual Charitable Matching Gift Program Commuter Benefits Company Holidays Credit Union Membership Dental Insurance Dependent Care Plan Disability Insurance Employee Assistance Program Life Insurance Medical Insurance Paid Time Off Plan Vision Insurance Weekly Non-Management Dinner Benefit Company Overview Spring EQ aims for the goals of homeowners by providing visibility & access to their home's equity. It was founded in 2016, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is
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