Partner Account Manager - Chicago, IL
Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive, evidence-based & tech-enabled platform—removing barriers to care and delivering a better physical therapy experience for therapists and patients. Guided by our values, we believe in a future in which anyone, anywhere can get care and start feeling better. Partner Account Manager - Chicago, IL! We are looking for a Partner Account Manager in Chicago! This role will have the important job of educating physicians about Luna and the benefits and service we provide. Through this effort, the goal is to obtain patient referrals for physical therapy treatment. You will work to build relationships with providers via consistent and targeted outreach. PAMs spend the majority of their time in the field traveling to meet with clients, nurture relationships and expand the company's client base. PAMs are the regional face of Luna for their assigned markets. They have the experience and expertise to problem solve and interact with executive level clients! Job Responsibilites: Acts as the 'face' of Luna in a region. Has an understanding of field sales and applies knowledge and skills to complete a wide range of tasks. Is a problem solver - proactively communicates with high volume potential providers to ensure Luna's success. Oversees and manages 3+ markets and focuses on key partners to grow sales. Collaborates closely and seamlessly with PRM partners to grow territory. Utilize various business development practices to grow the region by working with our partners to increase awareness amongst physicians and clinical practices Manage high-volume partner accounts by identifying key opportunities for growth and executing against the plan. Build and maintain relationships with physicians and office personnel via effective and professional communication methods. Achieve HVA physicians and accounts and implement the HVA process as needed. Encourage physicians and their team to refer patients to Luna by creating trust and belief in the Luna model, and providing excellent customer service. Schedule and perform virtual and in person briefings with physician teams to introduce them to the Luna process and develop successful working relationships. Analyze regional data and innovate new processes to increase patient volume. Maintain orderly, comprehensive data to remain organized and knowledgeable of all working relationships and necessary follow-up communications. Collaborate effectively and openly with Luna employees, specifically the internal key stakeholders partnered with you, and contribute respectfully, professionally, and kindly to the Luna team. Meet or exceed monthly productivity and results-based goals Always maintains a resilient, determined attitude. What Luna can offer you: Bonus structure Hybrid/remote work Employee referral program Medical, dental and vision benefits on the 1st of the month following start 401k Stock options Unlimited PTO Enormous opportunity to grow with a start up well positioned for tremendous upside and career trajectory What you can offer Luna: **Have 5+ year related sales experience** Healthcare with strong preference for clinical background (PT, PTA, OT, RN, ATC) Experience with email campaigns and other marketing methods Result driven with an eagerness to succeed and appreciation for Luna's strong position in the market place Excellent verbal/written communication skill Proficient in G-Suite, HubSpot experience a plus Care Exceptionally * Incredibly Relentless * Be Impactful * 1% Better, Every Day ~ #3 Best Employer in Healthcare (Forbes, 2025) ~ #1 Best Company in MSK Care (Forbes, 2025) ~ #13 World's Most Innovative Companies in Healthcare (Fast Company, 2024) ~ Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024) ~ Gold Indigo Design Award for mobile app design excellence 2020 ~ Originally posted on Himalayas