Partner Success Manager

Remote, USA Full-time
Sealed is a climate tech company focused on reducing home energy waste and electrifying homes. The Partner Success Manager will drive the success of contractor partners in rebate programs by building relationships, providing training, and ensuring compliance while maximizing program participation. Responsibilities Own contractor engagement – Build deep relationships with contractors, understanding their needs, and helping them navigate the complexities of rebate programs Train and enable – Educate contractors on program requirements, best practices, and Sealed’s software through group presentations, one-on-one training, and hands-on guidance Balance relationships with strategy – Read the room, know when to push for results, when to nurture, and when to adjust course Monitor and manage performance – Track contractor success metrics, ensuring they are meeting program requirements and staying compliant Problem-solve creatively – Tackle bottlenecks, compliance issues, and contractor pain points with structured yet flexible solutions Communicate tough messages effectively – Be comfortable delivering difficult news while maintaining trust and credibility Stay on top of the details – Keep program data accurate, maintain records, and track performance against quotas and goals Champion continuous improvement – Provide feedback to internal teams to refine our processes, making it easier for contractors to participate in programs Skills 1-3+ years of experience in sales, account management, or program operations Experience working with construction professionals, contractors, or home services businesses (ideally in HVAC, weatherization, electrical or plumbing) Have experience training others, both one-on-one and in large group settings Have experience working toward quotas and targets, with a focus on results Are comfortable with repetitive tasks and thrive in structured environments Are a creative problem solver who can think outside the box Have significant attention to detail—you double-check your work and know your numbers Have proficiency in CRM (HubSpot, Salesforce, ZoHo etc.) Benefits Competitive salary & equity Medical, dental, and vision benefits Flexible, remote-first culture Flexible PTO 401(k) Pre-tax FSA for health/dependent care Company Overview Sealed is a residential energy efficiency startup that designs, manages, and finances home weatherization and electrification projects. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is
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