Philanthropy Systems Coordinator - Staff

SCA Job Posting Job Title: Philanthropy Systems Coordinator Reports to: Philanthropy Systems & Operations Manager Status: Full-Time Exempt, Permanent Salary: $45,000 - $55,000 Annually Location: Remote The Student Conservation Association's (SCA) Philanthropy Systems Coordinator provides support to the Philanthropy Systems and Operations team for critical data needs to achieve fundraising and organizational goals. Reporting to the Philanthropy Systems and Operations Manager, the coordinator uses Blackbaud Raiser's Edge NXT, alongside Salesforce and other fundraising software, to perform data/information management tasks for Philanthropy, and aids the Manager in data analysis, system auditing and compliance, data policies, procedures, user documentation, and data load management. The successful candidate demonstrates a willingness to cross-train on team tasks, to serve as a thought partner for leadership, and to expand their skill set. The SCA is the largest provider of hands-on environmental programs for youth and young adults. Program participants protect and restore national parks, marine sanctuaries, cultural landmarks, and community green spaces across the country. The SCA is devoted to building equitable access to nature, providing green job opportunities for young people and teaching members how to become environmental stewards. Founded in 1957, the SCA is committed to building up the next generation of conservation leaders dedicated to the lifelong protection of the environment and our communities. Position Summary Reporting to the Philanthropy Systems and Operations Manager, the Philanthropy Systems Coordinator is responsible for supporting critical data/information management tasks for Philanthropy. Roles and Responsibilities • Work directly with internal teammates and external consultants to coordinate direct response fundraising data, including preparing queries, exports, and data files for direct response mailings, suppression lists, and fundraising reports. Act as an alternate for gift processing. • Manage direct mail segmentation and list building utilizing Blackbaud Raiser's Edge database view and RENXT, creating corresponding coding in RENXT and applying coding to constituent records. • Work closely with the major gifts team for portfolio management, list reviews for targeted mailings, development of prospect lists for events and invitations, solicitations of major donors, stewardship efforts, reporting to stakeholders, and other data work. • Manage incoming data from multiple sources, including FundraiseUp, GetThru, and Salesforce Marketing Cloud. • Work closely with the email marketing manager to manage data for email communications. • Partner with the Philanthropy Systems and Operation Manager to troubleshoot database issues, maintain data health, and refine procedures to continually improve processes. • Assist with the implementation of new applications and programs related to Raisers Edge, as well as the training and onboarding of Philanthropy staff for these systems. • Along with other members of the team, respond to Philanthropy helpdesk tickets in a helpful and timely manner. Qualifications • Bachelor's degree with 3 years of experience in fundraising technology, customer relationship management (CRM), or database systems. • Blackbaud Raiser's Edge NXT, Salesforce, FundraiseUp, and Omatic experience preferred. • Proficient in Microsoft Office (Outlook, Teams, Word). • Expert knowledge of Excel. • Proven and excellent attention to detail, problem solving, and troubleshooting skills. • Ability to be flexible and cooperative in a collaborative, fast paced, dynamic with multiple deadlines. • Willingness/ability to quickly learn new programs and systems and continue training and professional development. • Ability to write and edit complex data queries to target precise donor segmentation lists and reporting data sets. • Ability to translate complicated data and trends into clear spoken and written communications for non-data experts. • Ability to proactively approach problems with recommended solutions. • Ability to work in a team environment and be able to work independently. • Ability to work autonomously and manage a remote workload effectively. Internet and Communication Requirements Job requires stable and reliable internet. SCA will provide laptop and basic office supplies; the employee will be responsible for obtaining internet access. Travel Requirements Minimal travel required - 5% or less of time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Equal Opportunity Statement The Student Conservation Association, Inc., is an Equal Opportunity Employer. The SCA strives to cultivate a work environment that encourages fairness, teamwork, and respect among all staff members and is committed to maintaining a work atmosphere where lifestyles may grow personally and professionally. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Apply tot his job