Product Owner (In-Game Services)

Remote, USA Full-time
ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. ABOUT THE ROLE Our In-Game Store (IGS) is an operational eCommerce platform used by 1,000+ B2B clients worldwide. As part of our expansion, we’re looking for a Product Owner who will take ownership of specific product areas, drive features end-to-end, and collaborate closely with cross‑functional teams. RESPONSIBILITIES • Own the end-to-end product roadmap for your domain within the IGS platform, balancing client needs, technical debt, and strategic business objectives • Author detailed technical specifications for APIs, webhooks, SDKs, and web interfaces, partnering with engineering on architecture decisions • Maintain and prioritize product backlog using data-driven frameworks; make trade-off decisions between competing priorities • Lead sprint planning, refinement sessions, and retrospectives with a dedicated engineering team (5 developers + Tech Lead) • Work directly with enterprise gaming clients on integration requirements, customization needs, and feedback loops • Define, track, and analyze product metrics (ARPU, conversion rates, retention) using A/B testing and analytics tools • Translate business problems into technical requirements by applying understanding of game economies, player psychology, or eCommerce conversion optimization • Coordinate across cross-functional teams including design, analytics, legal, technical writers, and client-facing teams • Monitor in-game economy trends, eCommerce best practices, and competitive offerings to inform product strategy • Deliver features that meet gaming industry standards and drive measurable impact on monetization and user experience REQUIREMENTS • 3+ years in Product Management, Business Analysis, or LiveOps (gaming/eCommerce) • Hands-on product experience in gaming (LiveOps, in-game monetization, game economy) or eCommerce platforms (checkout flows, payment systems, catalog management) • Understanding of in‑game economy and monetization • Familiarity with APIs, webhooks, and basic architecture • Strong communication and prioritization skills • Ability to work with data and navigate ambiguityFluent English NICE TO HAVE • B2B/B2B2C product experience • LiveOps or mobile monetization background • Financial modeling • Experience creating KPI frameworks • Experience working with Confluence, Jira, Slack, Productboard, API & SDK documentation, analytics tools TEAM STRUCTURE You will collaborate with the current IGS Product Manager, a dedicated engineering team of 5 developers + Tech Lead, and shared teams including design, research, analytics, legal, tech writers, PMO, and client-facing teams. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to [email protected]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job
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